Knowledgebase articles
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- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
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- Introduction to Transaction Documents
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Why isn’t the Field showing on the Record?
Last updated : 27th July 2024
If the Field is not visible on the Record once you open it, there could be a number of reasons causing this. Please review the possible causes below:
Has the Field been created and applied to the correct Record Type?
Unlikely as it may be, the Field may have been created on the wrong Record type. To check this please go to Start > Configuration > Customization > Record Type > [Select the record
Has the Field been added to the correct Form Layout and is the User viewing the Record in the correct Form Layout?
If t
Has the Form Layout been shared with the correct User/Group?
Has the Field been enabled by ticking the ‘Show’ tick box?
If you have checked the above and none of these apply, please contact Workbooks support for further investigation __