Posted: 2011-10-03 09:45 |
Hi, If you have a number of different sales lead queues setup in your database and wish to submit new records via the API is there a way to have the new lead assigned to a particular queue? I have found the following field names: queue_entry[queue_id] and queue_entry[queue[name]] Leads supplied without these fields get assigned to the default queue. Otherwise if these values are supplied the records do not appear in the workbooks UI after a successfull response from the create method. I suspect the records are being created but are not getting properly assigned to a queue. Could anyone provide an example (or point me to an existing one) for submitting a lead to a specific queue. I cannot use the web2Lead system for this particular element of my application and I do understand that it is possible using that method. Many thanks. |
Posted: Mon, 03.10.2011 - 13:28 |
The correct key->value pair to assign a lead to a queue seems to be: assigned_to = queue_id This is working fine for my needs but it is the intended method to assign a lead to a queue? |
Posted: Wed, 27.03.2013 - 22:40 |
The correct key->value pair to assign a lead to a queue seems to be: assigned_to = queue_id This is working fine for my needs but it is the intended method to assign a lead to a queue? |
Posted: Thu, 03.10.2013 - 14:19 |
Yes, that is the correct approach. The different object types have object-specific queues. More info here: http://www.workbooks.com/api-reference. |