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Customer Forum

Custom Field not available in People View.

Gregory Posted: 2017-12-14 02:26

I created a custom currency field, but it is not available as an option to add to the view

Sam (Workbooks Online) Posted: Thu, 14.12.2017 - 17:59

Hi Gregory,

Unfortunately, I was unable to recreate this behaviour and from on the My People view was able to show the Custom Currency View as an additional column.

Can you please let me know if you are still unable to add the column to view?

Kind Regards,

Sam

Gregory Posted: Fri, 15.12.2017 - 01:08

The issue is with the People view associated with the Organisation record.

Follow the steps below
1. Select Organisation
2. Select People tab

At this point, I am not able to add the custom field to the view

Sam (Workbooks Online) Posted: Tue, 19.12.2017 - 14:39

Hi Gregory,

Unfortunately, Custom Fields on a Person Record are not available in this view.

If you wanted to add additional fields here you will need to create a Custom Field on the Party Relationship itself (Start > Configuration > Customisation > Record Types > Party Relationships).

Let me know if you have any questions regarding this.

Sam

Nadine Posted: Thu, 10.01.2019 - 07:46

Hi,
I have the same issue. I have looked at your solution and don't quite understand. I have a custom person field called "Position" . It is a picklist that I want to display through an organisation's people view.

Follow the steps below
1. Select Organisation
2. Select People tab

At this point, I am not able to add the custom field to the view as it is not in the list of available columns

Can Someone please explain how I would set the Party Relationships up to do this?
Thanks Janet

Sam (Workbooks Online) Posted: Thu, 10.01.2019 - 16:19

Hi Janet, 

Thanks for your query. 

Unfortunately, as my colleague Sam stated above, you can't display custom Person fields on the Person tab of an Organisation. You would need to use a Report Tab, which should be fairly straightforward to set up using the following Knowledge Base page on Report-based custom fields. You would need to create a new Report on People, ensuring you add your custom field. Then, set up a new custom field on Organisations which will display the contents of this Report. You will need to make sure that 'Show as Tabs' is ticked, and then you should be able to see a new tab appear on organisations with any information that you pulled into the Report - as a minimum, I would recommend adding the Person Name, Reference and Position, but feel free to add as many columns as you like. More information on creating Reports is available here

Please feel free to ask any questions you may have about this. 

Kind Regards, 

Sam

Nadine Posted: Thu, 10.01.2019 - 23:14

Thank you for the prompt feedback Sam, I will give that a go. The custom fields apear in activities from that tab inside organisations. Is there a reason this can't also be the case for people?
Janet