Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
- Force24
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
- GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
- Projects
- Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
- Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
- Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Reporting
- Introduction to Reporting
- Using Reports
- Introduction to Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
- Transaction Documents
- Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
- Introduction to Transaction Documents
- Configuration
- Introduction to System Administration
- Users & Security
- Database
- Accounting
- Email & Integration
- Customisation
- Creating & Modifying Picklists
- Theme
- Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Sign In Customisation
- Automation
- Contact Support
- Releases & Roadmap
Displaying Reports
How to view your reports, and the benefits of using Categories to separate out different types of reports.
View reports by clicking on Start > Reporting and choosing either My Reports or All Reports displays the Reports Landing Page.
The Reports Landing Page displays four views:
- My Reports – the reports you’ve created.
- All Reports – the reports you’ve created plus all those that other Workbooks users have created and shared with you.
- My Report Views – any report summary views you’ve created, inlcudes information such as Last run by, Last run at, Report Name, Report record type etc.
- All Report Views – any report summary views you’ve created plus all those that other Workbooks users have created and shared with you, includes information such as Last run by, Last run at, Report Name, Report record type etc.
- Note: My Report Views and All Report Views can be clicked on but will navigate to Parent Report.
Tip
Remember, you can add your most frequently used Reports and Charts to a Dashboard to make them easy to find.
You can customise the appearance of this (and any other) Landing Page including grouping, filtering and saving views. Reports can also be displayed as a calendar view, for more information on customising views click here.
There are also views to show any Scheduled Emails that you or others have set up.
Reports can be added to Landing Pages as Report Views, which makes it easy to access important data and statistics. Information on Report Views is located here.
Reports have a Category field. Use this field to make it easier to find reports. Create a filter then returns all reports with a Category of Sales. Then save this filtered view with a name of “Sales Reports”. The list of categories is maintainable in Picklists, or you can simply type the category.
To open any of the Reports hover over the row until it becomes underlined and click on it once.
You can apply a filter to the Report results without changing the underlying Report data simply by clicking the Filters button.
NOTE: With the Calendar and Accounting Period range filters it is possible to create Reports that dynamically change the information presented each time the Report is run, meaning further manipulation of the Report filters may not be necessary after the initial filter is applied.
By default, Workbooks reports are private to the user who created them but they can be shared with other users (or user groups). To see who a report is shared with you can activate the ‘Shared with’ column on the Reports Landing Page. Click here to find out more about sharing reports