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Event Attendees as Webinar Registrants

Last updated : 01/05/2020

Synchronise Event Attendees (Mailing List Members) to GoToWebinar

The GoToWebinar Plugin creates a Scheduled Process called “GoToWebinar – Create Registrants” as part of the installation. This process automatically registers Attendees for any Events that have been synchronised with GoToWebinar using the “Create Webinar” process outlined here

The integration will find any Event Attendee that has a status of Registered. Only Attendees that have an email address populated on the associated Person record in the “Email Address” standard Workbooks field are invited. 

NOTE: Custom Email Fields, or the Alternate Email address field are not supported, and will not work for this process. The Event Attendee will be ignored.

Upon successful registration, each Attendee will receive an email from GoToWebinar with details of how to join and a summary of the Webinar they have been registered too. The content of the registration email can be configured directly in GoToWebinar as required unless you have disabled the confirmation email when using the “Create Webinar” button. The GoToWebinar integration sets these fields on each Event Attendee:

# Workbooks Field Value
1 Synced to GoToWebinar TRUE
2 GoToWebinar Registrant Key Id returned from GoToWebinar

On an Event, Event Speakers can be added under a separate tab. These records are automatically created as Event Attendees but are ignored by this process. If this process finds an Attendee that is also an Event Speaker, the status of the Attendee will be updated to Speaker and ignored from future checks.

Event Speakers are synchronised as part of another process documented here.