Knowledgebase articles
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Removing GoToWebinar Accounts
Last updated : 5th May 2020
Remove a GoToWebinar account that is integrated with Workbooks
A GoToWebinar Account can be removed from Workbooks to stop users from synchronising Webinars from that account. Go to Configuration > Email & Integration > GoToWebinar and select an authenticated account, then click Continue.
The Account Name and Email address are shown on the next screen. Click Delete Account to remove the authorisation.
If there are Events relating to this GoToWebinar account that are still active within your Workbooks system, you will be unable to remove the account until they are completed.
You can find guidance on how to locate these Events within the error message as shown below:
