Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
- Force24
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
- GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
- Projects
- Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
- Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
- Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Reporting
- Introduction to Reporting
- Using Reports
- Introduction to Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
- Transaction Documents
- Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
- Introduction to Transaction Documents
- Configuration
- Introduction to System Administration
- Users & Security
- Database
- Accounting
- Email & Integration
- Customisation
- Creating & Modifying Picklists
- Theme
- Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Sign In Customisation
- Automation
- Contact Support
- Releases & Roadmap
Triggered Mailshots
It is possible to create a Triggered Mailshot within Workbooks that combines the use of GatorMail and GatorLeads, this can help send targeted marketing information to potential prospects that have expressed interest in your website. The form can trigger an automated Marketing process that helps you nurture your Lead from that initial email all the way through to conversion, while requiring minimal management from your Sales and Marketing teams.
The only requirement is that you will need to be able to identify the Prospect by email address; in order for this to happen you will need to have a cookie on their browser, placed there by either Web Insights, GatorMail or a GatorForm.
This example will show you how to send a GatorMail Mailshot to a prospect that visited the Workbooks Pricing page seven days ago. However the exact same logic could be applied to a download or any other specific interaction with your website.
From Start > New > Report > Create a new pre-populated report > Online Activities you will have most of the Fields required in order to build this Report.
Firstly, you will need to add a criteria to only show the Online Activity Records you are interested in seeing, in this case:
Web Page contains pricing
Email Address is not blank
This will now show all of the prospects that were identified by email and have visited the pricing page.
To only view the prospects that visited a week ago, you will need to create the following calculated column:
DATEDIFF( CURDATE(), occurred_at)
This will output the number of days since the the Online Activity occurred.
Once you have created the calculated column, add a calculated criteria to only show the number of days that you are interested in. In this case it will be Days since activity = 7.
Once the Report is created you will need to use this to create a Dynamic Mailing List which can then be linked to a Campaign or have a Mailshot directly sent from it. This Report will add and remove Members to a mailing list at the appropriate time, they can then be added to a GatorMail Campaign and a Mailshot will be sent to them automatically. If you are creating these Triggered Mailshots, you will need to create a Refresh non-recurring or Refresh recurring Campaign, this will depend on whether you want a person to receive the email every time they trigger the mailshot or only the first time.
NOTE: You will need to consider your Refresh schedule, especially if you are working in the same day or a specific period of time.