Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
- GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
- Projects
- Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
- Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
- Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Reporting
- Introduction to Reporting
- Using Reports
- Introduction to Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
- Transaction Documents
- Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
- Introduction to Transaction Documents
- Auditing
- Configuration
- Introduction to System Administration
- Users & Security
- Database
- Accounting
- Email & Integration
- Customisation
- Creating & Modifying Picklists
- Theme
- Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Sign In Customisation
- Automation
- Contact Support
- Releases & Roadmap
Word Add-in Tips and Tricks
Below we have outlined some helpful tips and tricks you may want to consider when creating the Template and Workbooks Report.
Word Template
When using tables, such as for the creation of Line Items use an unformatted table – this prevents any unwanted formatting being applied to values in the table when placeholders are filled.
When entering currency and numeric values into table cells set them to be right aligned so that tens, hundreds, thousands and so on align nicely.
When using a placeholder for a percentage value, manually add the % symbol after the placeholder as this will not pull through to the Word Document.
Consider using tables with hidden borders, this will help format and align text nicely and help space out information once the merge fields have been populated.
Credit Note amounts are stored as negative numbers and therefore require calculated columns in the report to pull them through into the template as positive amounts.
When using the syntax for using multiple Reports or Summary Views, make sure there is no space between the quote mark and the Report Name. <repeat_table data_view=’ Word Add-in Test – Employees:details’ is incorrect and will not pull through any data from the report, whereas: <repeat_table data_view=’Word Add-in Test – Employees:details’ is correct and will generate the document correctly.
Report
Please note
The ordering in the report dictates the ordering you will see on the final template in Word, so if the order of the end result is important, this is where you would need to set it.
When creating the Report you may want to prefix the Report with something such as WORD in order to easily locate the reports associated to templates, alternatively you could apply a Template Category of “Word Add-in” as a means of locating them.
When building the Report, only apply criteria sparingly, try to create simple Reports so that they run quickly without criteria. More details on how to ensure reports run quickly can be found here.
If you want dates in your template, they’ll automatically appear in the format “dd-mm-yyyy” for example “25-Dec-2020”. If you want to change the output style of the date use the advanced tab in the Report column and change display as “default” to display as “date” and then select the format you want to see it in.