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Nobody likes dealing with order processing. But the truth is, smooth, efficient customer order management is crucial for happy customers and a thriving business. Every sale, interaction and touchpoint with your customer is...

The legal landscape is evolving. Are you keeping pace? Law firms are facing increasing pressure to deliver exceptional client experiences while maintaining operational efficiency. Gone are the days of relying solely on...

In modern business, every decision counts and every connection matters. Email marketing isn’t just another digital tactic — it’s the bedrock of effective and, crucially, cost-efficient digital marketing. It’s a direct line...

HubSpot - it’s one of the big CRM names out there but does it live up to the hype? We’ve delved into the differences between HubSpot and other CRM providers like Workbooks. And we’re revealing the key reasons people are...

Last year we were rated by TechRadar as the number 2 for CRM software and we talked about the similarities we found in reference to the famous Avis campaign. This year we’re thrilled to share that we’ve secured our number 2...

Ever feel like you’re drowning in data? With 2 quintillion bytes of data generated daily across industries, it\'s easy to get overwhelmed. That’s why data quality is so crucial for effective data management. Organizations...

Lead generation is the heartbeat of any successful business. It’s the process of attracting potential customers, or “leads,” and turning them into actual prospects for your products or services. Sounds simple, right? Well,...

At its core, customer relationship management (CRM) is a strategy designed to enhance customer interactions, improve satisfaction and drive business growth. When combined with effective built-in project management, CRM becomes a...

You’re probably wondering what CRM and Severance have in common. The answer is the questions that the office workers and CRM users raise when in the workplace.   Like us, the innies in Severance have goals, suspicions,...

It’s time to get into the Christmas spirit by taking your favorite Christmas songs and transforming them into CRM-related challenges. If you’re struggling with any of these challenges, you’re not alone. Our recent...

Our latest release is here and there\'s lots of new updates to explore. We\'ve got a brand new offering - Project Management, a greener look and feel, and some extra enhancements ready for customers. Check out all of the new...

When it comes to CRM, the truth isn\'t always pretty. Our latest research revealed 62% of sales and marketing leaders feel stuck with their CRM. People are putting up with poorly implemented software, spiraling costs, and poor...