Since 1993, Hardscape has supplied a wide range of paving and hard landscaping products sourced from around the world, mainly for public projects in the UK but also for some private garden design projects.
The company was already using Workbooks – but felt that they were not using the full functionality. Following an administrator training course they were able to see how the CRM could help them to really run their business and eventually commissioned some bespoke development from the Workbooks professional services team.
The biggest benefit has been in sales and marketing, along with reporting and business insights. Workbooks has helped the business to move away from instinctive decision making and become more data driven.