Discover the overlooked factor behind CRM failure in our free 2024 deployment report

NFB’s Data Transparency Helps Drive Their Business Strategy

The National Federation of Builders (NFB) is an independent membership organisation backed by over 150 years of experience and provides business and policy support to builders, contractors and house builders across England and Wales.

NFB first implemented Workbooks in 2013 to drive sales improvements and enable better reporting for the management team. Adopting Workbooks had enabled NFB to move away from its former, rather fragmented approach that relied on multiple spreadsheets and a membership database, to a more integrated solution that gives the management team a full picture of the sales pipeline and made monthly reporting much more straightforward.

During the Covid-19 pandemic, which had significant impact on the UK’s construction industry, Workbooks helped NFB to quickly adapt its focus and increase communications with agility.