Manufacturing

There’s one key problem many media firms and publishers are facing that’s holding them back from monetizing data and improving efficiency. The cause is using multiple, disjointed systems, which we covered in...

If you’re in professional services, a system for customer relationship management (CRM) will help you grow, improve productivity, and simplify operations. Using CRM systems can be a game-changer when competition intensifies —...

Sales emails - we all get them. But how do you write sales emails that boost your response rates? Make sure you avoid making these mistakes and use the tips shared to get your best results yet.   1.  Don’t waste my...

What is a CRM manager?   A CRM manager role can vary from one company to another. Generally, CRM managers are in charge of creating strategies that will enhance the relationship between a company and its customers, using sales,...

You’ve probably heard about some of the key benefits of a CRM. But let’s take a look into the challenges it helps resolve.   If you think your customers’ satisfaction could be higher, your sales pipeline could be...

“I exercise. I go to the gym. But it doesn’t seem to do anything for me.” How many people say this? How many people tell themselves they’re going to the gym and exercising when really they’re just sitting on benches...

Manufacturing is undergoing a transformation that some refer to as the Fourth Industrial Revolution (or 4IR). Manufacturers say 4IR is about gaining insights to help improve productivity, deliver greater value to customers and...

Sales and marketing is an increasing focus for manufacturers. Firms are hiring expert marketers and salespeople and building whole teams around them. And they are investing in technology platforms to support those teams and make...

Already an established provider of energy efficient heating and ventilation solutions, SAV Systems has in the past four years grown from £7m to £25m turnover. It has relied on its CRM system from Workbooks to help it manage that...