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RTITB Chooses Workbooks cloud CRM

Type: #PR

5th March 2013, Reading, UK:: Workbooks announces that RTITB, the largest lift truck training accrediting body in the UK and Ireland, has selected Workbooks CRM system to maintain their sales and marketing activities. RTITB works with over 500 of the UK and Ireland’s best trainers, including TNT, Coca-Cola and Boots, as well as quality SMEs and is also the largest consortium in the UK for the delivery of Driver CPC training.

Laura Nelson, Operations Director at RTITB commented, “We needed an intuitive CRM system to enable our teams to have an easy to use yet flexible system, with the power to support our needs as we grow. We felt Workbooks was the best fit in these areas as well as offering a very affordable solution.”

John Cheney, CEO at commented, “We are pleased to see an increasing number of organisations understanding the power and suitability of Workbooks and not being swayed by larger brand name promises and associated higher costs. Customers doing diligence are finding advantage in working with a more focused and appropriately sized vendor and many are attracted by the British nature of our company and data centres.”

RTITB joins a growing number of training and accreditation organisations who are adopting Workbooks to manage their sales and membership or certification needs. APMG International, an IT and cloud certification organisation, recently selected Workbooks to underpin a number of core systems in its business.

Laura continued, “We put new suppliers through a good deal of diligence and Workbooks passed all of these with flying colours. Customer references, willingness to engage and understand our needs and responsiveness all contributed to our selection of Workbooks. We felt they were the right size to do a good job for our company and were head and shoulders above others we considered.”


RTITB (formerly the Road Transport Industry Training Board) is the largest lift truck training accrediting body in the UK and Ireland, and leads the largest and most commercially successful Driver CPC periodic training consortium. RTITB has over 40 years experience in the road freight and logistics sector, and the accrediting body validates and issues over 60,000 lift truck training qualifications per year. The consortium trains over 40,000 drivers annually, and training hours total over 750,000 hours to date. RTITB is the professionals choice for logistics training and sets standards that employers can rely on. Our 6000+ logistics instructors are proud to achieve RTITB accreditation.

About Workbooks

Workbooks delivers cloud-based CRM and Marketing Automation applications to the mid-market, at an affordable price. Workbooks extends beyond sales, marketing and customer support to include order management and fulfilment, invoicing and supplier management, at a price which is typically 50-70% less than solutions such as Salesforce or Microsoft Dynamics.

Workbooks joins up the entire organisation around data and processes, promoting teamwork and collaboration. It provides a single 360 view of customers and the information is accessible anytime, anywhere. Productivity is increased, operations are streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

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