Reading, England, 11 June 2013
Travel Leaders Corporate, which as part of Travel Leaders Group ranks as the number one corporate travel management company by Business Travel News, has selected to migrate its user base to the Workbooks CRM system. Travel Leaders Corporate will use Workbooks for sales cycle tracking, customer relationship management, automated billing, contract management, client pricing and account management needs.
Parker Schlank, VP of Finance and Controller at Travel Leaders Corporate, commented, “We needed to advance our CRM initiatives in an effective manner that could more effectively yield higher user adoption rates. We considered overhauling our existing platform, but what we discovered was that initial configuration and ongoing administration would require a costly commitment to high level technology resources. We were very pleased when Workbooks presented itself in the US marketplace because they were able to deliver a platform that meets each of our specific criteria.”
Ian Moyse, Sales Director at Workbooks commented, “We are pleased to be selected by a leader in this sector and Workbooks partner Blended Systems, based out of Georgia, was instrumental in this customer selection. Travel Leaders Corporate joins a growing number of businesses moving to Workbooks finding our solution strong in function, but without the costs and complexity of other systems.”
Parker continued, “We chose Workbooks after extensive consideration due to what our users describe as a ‘more intuitive interface’ and easier configuration management, creating a lighter footprint that can be managed more proactively by our existing business resources. Workbooks will allow us to adapt more effectively to changing business conditions in an integrated and intuitive way. In fact with Workbooks we are able to give more of our users access to the CRM without spending any more than we were before. Workbooks has been a real asset to our business and a proven partner to our business’ growing needs.”
Travel Leaders Corporate is part of Travel Leaders Group, which ranks as the number one corporate travel management company by Business Travel News and had sales of approximately $18 billion in 2012. Travel Leaders Corporate’s consultative approach builds a travel program around clients’ specific needs, rather than requiring them to conform to standardized processes. Unlike mega-agencies, Travel Leaders Corporate provides personalized service that can’t be matched in nameless, faceless call centers. At Travel Leaders Corporate, each client is served by a dedicated team of U.S.-based agents assigned to each account.
With a reputation built on reliability and a commitment to excellence, Travel Leaders Corporate offers its clients industry-leading products and services, and continuously seeks higher levels of performance. Travel Leaders Corporate is a forward-thinking, innovative company with a focus on continually improving the customer experience. It’s the people of Travel Leaders Corporate that set it apart as a Departure from the Ordinary.
Workbooks.com provides cloud-based CRM and business applications to help organisations run more effectively. Our suite of products enable our customers to grow sales, improve marketing, provide better customer support and streamline business processes by automating common tasks.
Workbooks extends beyond traditional CRM to include sales order processing, contract management and invoicing, so you can manage all your customer information in one place.
With a 360 degree view of your business and access to real-time management information, you can shape your interactions with your customers and make quicker, more informed business decisions to help grow your organisation.
For more information, please visit www.workbooks.com.
